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Welcome to the Omatic Software home for cloud service availability information. News about production incidents impacting Omatic Integration Cloud and Omatic Cloud is posted here.

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Omatic Cloud Operational
Omatic Cloud US ? Operational
Omatic Cloud UK ? Operational
Omatic Cloud AUS ? Operational
Omatic Cloud CA ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 19, 2024

No incidents reported today.

May 18, 2024

No incidents reported.

May 17, 2024

No incidents reported.

May 16, 2024

No incidents reported.

May 15, 2024

No incidents reported.

May 14, 2024

No incidents reported.

May 13, 2024

No incidents reported.

May 12, 2024

No incidents reported.

May 11, 2024

No incidents reported.

May 10, 2024
Resolved - At approximately 9:30 AM Eastern US Time on Tuesday, April 30, 2024,

The Omatic team established a workaround to the issue affecting the ability to renew tokens for access to HubSpot resulting in errors when updating formulas or running jobs.

The system continues to perform as expected and is no longer under stricter than normal observation. Any new issues should be reported through the normal support methods.

May 10, 08:45 EDT
Monitoring - At approximately 9:30 AM Eastern US Time on Tuesday, April 30, 2024,

The Omatic team established a workaround to the issue affecting the ability to renew tokens for access to HubSpot resulting in errors when updating formulas or running jobs.

Affected users should be able to use the product normally at this time.

Engineers continue to monitor progress and normal functioning of the system as they investigate original cause and full mitigation of the issue.

For more detail, you can subscribe to updates or contact Omatic Support through normal methods.

Apr 30, 15:39 EDT
Identified - Omatic engineers have identified an intermittent issue affecting connectivity to HubSpot from Omatic Cloud systems. This is affecting the ability to renew tokens for access to HubSpot resulting in errors when updating formulas or running jobs. The issue is present in US-based implementations only.

The team is seeking a workaround or resolution to the issue.

Updates are expected twice daily or on a change of status.

For more detail, you can subscribe to updates or contact Omatic Support through normal methods.

Apr 29, 17:09 EDT
Monitoring - At approximately 3:15 PM Eastern US Time on Monday, April 29, 2024,

The Omatic team established a workaround to the issue affecting the ability to renew tokens for access to HubSpot resulting in errors when updating formulas or running jobs.

Affected users should be able to use the product normally at this time.

Engineers continue to monitor progress and normal functioning of the system as they investigate original cause and full mitigation of the issue.

For more detail, you can subscribe to updates or contact Omatic Support through normal methods.

Apr 29, 15:58 EDT
Identified - Starting approximately 3pm Eastern US time on Friday April 26, 2024, an issue began to affect connectivity to HubSpot from Omatic Cloud systems. This is affecting the ability to renew tokens for access to HubSpot resulting in errors when updating formulas or running jobs. The issue is present in US-based implementations only.

The team is seeking a workaround or resolution to the issue.

Updates are expected twice daily or on a change of status.

For more detail, you can subscribe to updates or contact Omatic Support through normal methods.

Apr 29, 14:50 EDT
May 9, 2024

No incidents reported.

May 8, 2024

No incidents reported.

May 7, 2024

No incidents reported.

May 6, 2024

No incidents reported.

May 5, 2024

No incidents reported.