All Systems Operational

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Welcome to the Omatic Software home for cloud service availability information. News about production incidents impacting Omatic Integration Cloud and Omatic Cloud is posted here.

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If you have questions not answered on this page, please use your normal Support contact methods to request more information.

Omatic Cloud Operational
Omatic Cloud US ? Operational
Omatic Cloud UK ? Operational
Omatic Cloud AUS ? Operational
Omatic Cloud CA ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Dec 3, 2023

No incidents reported today.

Dec 2, 2023

No incidents reported.

Dec 1, 2023
Resolved - At approximately 4:00 PM Eastern US Time Thursday, November 30, 2023,

The Omatic team fully resolved the issue with Omatic Cloud US systems.

The time of impact to users would have been approximately 8:22 AM to 11:30 AM.

For more detail, please contact Omatic Support through normal methods.

Dec 1, 08:37 EST
Monitoring - At approximately 11:30 AM Eastern US Time on Thursday, November 30, 2023,

The Omatic team completed changes to the OC system in the US to mitigate the issue with accessing target systems which impacted export of records, processing of records, and updates to matching settings.

Engineers continue to monitor progress and functioning of the system. Users may be able to process normally at this time. The incident will remain open while the team confirms the effectiveness of the changes.

Updates are expected twice daily or on a change of status.

For more detail, you can subscribe to updates or contact Omatic Support through normal methods.

Nov 30, 13:01 EST
Investigating - At approximately 8:00 AM Eastern US Time Thursday, November 30, 2023,

Omatic identified an issue affecting the Omatic Cloud US systems resulting in delays exporting records to destination systems. Processing of records is delayed.

Omatic engineers are working to investigate the issue.

Affected users might decrease the impact by avoiding manual start of new jobs during the incident.

Another update will follow when the status changes.

For more detail, you can subscribe to updates or contact Omatic Support through normal methods.

Nov 30, 11:19 EST
Nov 30, 2023
Nov 29, 2023

No incidents reported.

Nov 28, 2023

No incidents reported.

Nov 27, 2023

No incidents reported.

Nov 26, 2023

No incidents reported.

Nov 25, 2023

No incidents reported.

Nov 24, 2023

No incidents reported.

Nov 23, 2023

No incidents reported.

Nov 22, 2023

No incidents reported.

Nov 21, 2023

No incidents reported.

Nov 20, 2023

No incidents reported.

Nov 19, 2023

No incidents reported.