Unable to Log In - 56959

Incident Report for Omatic Cloud

Resolved

At approximately 9:32 AM Eastern US Time on January 12, 2026,

The Omatic team resolved the issue with log in affecting the users in all production environments.

For more detail, please contact Omatic Support through normal methods.

Posted Jan 12, 2026 - 09:41 EST

Investigating

Omatic engineers have identified an issue affecting Omatic Cloud in all production instances resulting in login issues that are preventing users from accessing the website. All backend processing and automated jobs are operating normally.

This issue is currently under investigation.

Updates are expected twice daily or on a change of status.

For more detail, you can subscribe to updates or contact Omatic Support through normal methods.

Posted Jan 12, 2026 - 09:13 EST

This incident affected: Omatic Cloud (Omatic Cloud US, Omatic Cloud UK, Omatic Cloud AUS, Omatic Cloud CA).