Customer Support Notification for Salesforce Customers

Incident Report for Omatic Cloud

Resolved

Resolved: All issues related to Salesforce connectivity have been resolved.
Posted Jul 10, 2026 - 16:14 EDT

Monitoring

Resolution Deployed - A fix for Omatic Cloud has been released successfully and the team is monitoring results.

P2GL customers: a fix is underway to resolve the P2GL connectivity issues with Salesforce. We will provide an update as soon as it is resolved.

For more detail, you can subscribe to updates or contact Omatic Support through normal methods
Posted Jul 09, 2026 - 16:43 EDT

Investigating

There is an ongoing issue with Salesforce connections failing daily due to an update completed for the recent Salesforce security requirements. Please reconnect your data source in the connections tab as a temporary solution and save it.

The team is working diligently to resolve the issue.

For more detail, you can subscribe to updates or contact Omatic Support through normal methods.
Posted Jul 06, 2026 - 12:19 EDT
This incident affected: Omatic Cloud (Omatic Cloud US, Omatic Cloud UK, Omatic Cloud AUS, Omatic Cloud CA).